Frequently Asked Questions

  • What sound model is best for a beginner?
    • While beginners are still encouraged to listen to all of the sound models to choose one that they enjoy, the "D Minor" sound model is usually the safest bet for those who are undecided.  The D Minor" is one of the most common sound models for all handpans, so it makes it more likely to find other handpan players to jam with.
  • How often does a handpan need retuning?
    • This varies from make to make, but the Iskra handpan generally won't need retuning for at least 1 year, and likely longer than that.  Ultimately, it depends on how hard or soft the handpan is played.  Gentle handpan playing will detune them less over time, whereas more aggressive playing styles will detune a handpan quicker.
  • How is a handpan retuned?
    • Simply put, you need to send it to a professional tuner.  It is usually best to have the original handpan builder do the retuning, as they know the instrument the best, however that is of course not always possible.  That said, NEVER attempt to retune a handpan yourself.  All to often someone tries to retune it themself, and end up damaging the note structure.  It may even become permanent damage, which has happened!
  • How much does it cost to retune?
    • Retuning an Iskra costs $100 for a general retune, not including shipping costs to and from the workshop.  Retuning other brands starts at $150.  Not all brands are able to be retuned economically (such as many Amazon sold handpans).